Frequently Asked Questions

Who is Vulcan®?

Vulcan Electronics® offers consumer electronic devices that are stylish, up-to-date and at a reasonable price. All across the world consumers are relying on mobile communications more than ever. Vulcan’s mission is to keep customers around the world connected while avoiding premium prices.

Why would I choose Vulcan® over other electronic brands?

Vulcan® is able to bring high-quality products to consumers at affordable prices. Vulcan is dedicated to stay above the ever-evolving technology curve and bring products to the marketplace that will help our consumers stay connected and offer unlimited mobility.

How do I activate Microsoft Windows®?

Please make sure that the tablet is connected to internet then follow the on-screen instruction to activate Windows.

How do I activate Microsoft Office 365 on my Windows tablet?

Wi-fi must be enabled and date must be today's date to activate Office 365. If problem persists.

How do I launch Office 365 from my Windows tablet?

Go to desktop, search "Office 365". You must log into your Microsoft account in order to activate subscription

How do I reset Vulcan tablets to factory defaults?

Please click here for reset instructions.

What are tablet recovery procedures for Windows 8 and Windows 8.1?

Please click here for tablet recovery instructions.

Why are the available size of memory storage in Windows showing lower than the advertised size?

Go to desktop, search "Office 365". You must log into your Microsoft account in order to activate subscription

How do I reset Vulcan tablets to factory defaults?

User memory is less than the total memory due to storage of the operating system and software used to operate the phones features. Actual user memory will vary depending on the mobile phone operator and may change after software upgrades are performed.

Vulcan Electronics®, is a manufacturer of Mobility devices and accesories, since 1994. All of Vulcan® Tablets, Notebooks, Netbooks are powered by Intel, Microsoft, and some instances custom SKUs have been created to satisfy customer and partners business needs. 

We aspire to keeping our partners and customers connected and sharing their memorable experiences through our Vulcan mobile devices, and accesories.

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